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  • mpapendieck
  • (1投稿)

I have just subscribed to the 50 GB Subscription Service. I have used 35 MB of storage and now get an error message sayying my limit is exceeded and that i need to upgrade my subscription. WHats going on?????


2011/05/18 9:37:09

  • DriveHQ Customer Support
  • (672投稿)
主題: Re:Maximum Storage Space Bytes

We looked at your account and see that you allocated all your storage space and donwload bytes to your sub-user.  Please go to your group admin page and lower the sub-user's storage space and download bytes.  They will be re-allocated to your main account. 


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2011/05/18 9:48:12

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