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  • NUSAS08
  • (1पोस्ट)

Hello,

I can't access my storage space. Everytime I try to go to the storage space, I'll end up at the home page of drivehq again. Please advise...

Cher


14-09-2008 11:10:58

  • DriveHQ Webmaster
  • (1098पोस्ट)
विषय: Re: Can't access storage space

This is a very strange problem. We were not able to duplicate the problem on any of our test computers. The problem seems to be caused by some anti-virus software, or proxy server.

Anyway, we are working on a fix; if it goes well, it will be working fine in 1-2 days.

In the meantime, please check your browser settings, check if you are using any proxy server, anti-virus software, etc. You can also try DriveHQ FileManager 4.0 client, or use FTP to access DriveHQ Online Storage. You can even use Windows Explorer directly, just enter:

ftp://USERNAME:PASSWORD@ftp.drivehq.com/

 

 


जवाब
16-09-2008 02:34:23

  • oil710
  • (2पोस्ट)
विषय: Re: Re: Can't access storage space

उपयोगकर्ता: DriveHQ Webmaster  -  16-09-2008 02:34:23

This is a very strange problem. We were not able to duplicate the problem on any of our test computers. The problem seems to be caused by some anti-virus software, or proxy server.

Anyway, we are working on a fix; if it goes well, it will be working fine in 1-2 days.

In the meantime, please check your browser settings, check if you are using any proxy server, anti-virus software, etc. You can also try DriveHQ FileManager 4.0 client, or use FTP to access DriveHQ Online Storage. You can even use Windows Explorer directly, just enter:

ftp://USERNAME:PASSWORD@ftp.drivehq.com/

 

 

I have had this problem now for about 4 weeks. Is there any update/progress with the problem?

I do not access the site through a proxy server. I have tried with my anti-virus disabled, and yet when I get to
www.drivehq/file/ShowFolderFrame.aspx   It hangs there for perhaps half a second, before dropping back to the main page.

 

जवाब
08-10-2008 22:00:25

  • oil710
  • (2पोस्ट)
विषय: Can't access storage space

उपयोगकर्ता: oil710  -  08-10-2008 22:00:25

उपयोगकर्ता: DriveHQ Webmaster  -  16-09-2008 02:34:23

This is a very strange problem. We were not able to duplicate the problem on any of our test computers. The problem seems to be caused by some anti-virus software, or proxy server.

Anyway, we are working on a fix; if it goes well, it will be working fine in 1-2 days.

In the meantime, please check your browser settings, check if you are using any proxy server, anti-virus software, etc. You can also try DriveHQ FileManager 4.0 client, or use FTP to access DriveHQ Online Storage. You can even use Windows Explorer directly, just enter:

ftp://USERNAME:PASSWORD@ftp.drivehq.com/

 

 

I have had this problem now for about 4 weeks. Is there any update/progress with the problem?

I do not access the site through a proxy server. I have tried with my anti-virus disabled, and yet when I get to
www.drivehq/file/ShowFolderFrame.aspx   It hangs there for perhaps half a second, before dropping back to the main page.

 
Well, looks like it is FIXED :-)

Great stuff!


जवाब
11-10-2008 00:11:35

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