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  • FMA
  • (1post)
As soon  as I start to download, they are getting stopped......never happened before...

11/09/2008 22:27:01
  • DriveHQ Webmaster
  • (1098post)
Soggetto: Re: My downloads are suddenly getting stopped
Well, it rarely happens; but if it happens, usually it is caused by an upload failure. You probably can try again later; or delete the online file and upload it again from the original source.

Rispondere
12/09/2008 03:44:06
  • bonni-07
  • (1post)
Soggetto: Re: Re: My downloads are suddenly getting stopped

Utente: DriveHQ Webmaster  -  12/09/2008 03:44:06

Well, it rarely happens; but if it happens, usually it is caused by an upload failure. You probably can try again later; or delete the online file and upload it again from the original source.
In my case it is the uploads that stop. What's the problem here?

Rispondere
20/09/2008 03:59:35
  • DriveHQ Webmaster
  • (1098post)
Soggetto: Re: Re: Re: My downloads are suddenly getting stopped

Utente: bonni-07  -  20/09/2008 03:59:35

Utente: DriveHQ Webmaster  -  12/09/2008 03:44:06

Well, it rarely happens; but if it happens, usually it is caused by an upload failure. You probably can try again later; or delete the online file and upload it again from the original source.
In my case it is the uploads that stop. What's the problem here?
DriveHQ client software usually can automatically retry uploading / downloading files. However, if it experiences an extended network error or server error, then it could fail to resume. In this case, please check if www.drivehq.com website is working fine; if so, try to restart DriveHQ FileManager, or simply restart your computer.

Rispondere
21/09/2008 00:14:30
  • JOSE MARIA FLORES MARCOS
  • (1post)
Soggetto: Re:My downloads are suddenly getting stopped

 it is happening to me too.. i have tried everything!! for the last 3 days... what can i do???


Rispondere
07/12/2011 17:57:49
  • DriveHQSupport
  • (672post)
Soggetto: Re:My downloads are suddenly getting stopped

Hi, in File Manager, try going to Tools -> My Options -> View Cache files.  Then, go up one folder level, and go inside the Resume folder.  Delete any files inside the resume folder.  Also, delete the current transfer tasks and start them again.  Also, in tools, clear the cache files.  Restart File Manager.  If these solutions don't work, please call or email support.


Rispondere
08/12/2011 09:35:11
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