Hi there,

Just upgraded to DriveHQ Online Backup Enterprise Edition 5.0, application is now unable to connect. Also, canceling the connect hangs the program. Can you please advise what I need to do? Thanks in advance.

Andy

Sorry for the problem. Have you tried to reboot your computer? 

Can you logon www.drivehq.com website? Can you logon DriveHQ FileManager?

If this problem is not resolved, please email us more detailed info about your OS type, version, language and 32-bit or 64-bit. We also need to know at which step does the application fail to connect. A screenshot showing the error message will be very helpful.