Hi!

I have an paid account (vendor account actually). I am in the process of testing your solution and came across number of issues.

One of the problem is as follows:

> I have created a free account through my co-branded site.

> I have sent an invitation to newly created user

>Received an Email and new user has successfully accepted my group - that what message was saying

> I have logged  back to my paid account but I still cannot see that user in my group!

Where is the problem?

Thanks for your assistance.

I think you are confused with the "Group Account Reseller Model" and the "Co-branded Model".

In general, you cannot combine these two models. So that means if you resell the service to your customer, you need to create a new account on your reseller website. If it is a business, you can create a group account for them. They should not be created as a sub-user of the Vendor account (i.e. your own account).

Please let us know if you have any more questions.

Your reply is noted and understood. Clear now. Thank you for your assitance!