\ DriveHQ Customer Support Forum \
Support-Startseite Tutorial-Videos Servicehandbücher Fernunterstützung
Lesen/Antworten : 45172/5
  • kamyloncapital
  • (2Beiträge)

I’m having problems installing DriveHQ File Manager. The installer always crashes, even with no other applications running (including anti-virus), or in safe mode. Here's the crash info:

AppName: drivehqfilemanager.exe            AppVer: 12.0.0.49974    ModName: drivehqfilemanager.exe

ModVer: 12.0.0.49974     Offset: 0001e48b

Anyone else experience this? This application would be a wonderful tool for my company... if it worked. I'm using Windows XP SP3. Advice is appreciated.

Thanks!


12.09.2008 09:27:59
  • capetech
  • (9Beiträge)
Thema: Re: Can't Install DriveHQ File Manager
Looks like they have a bad file up there. I tried download on 2 different machines and got errors. I have one I downloaded a couple days ago and it installs fine.

Antwort
12.09.2008 11:16:15
  • capetech
  • (9Beiträge)
Thema: Re: Re: Can't Install DriveHQ File Manager

Benutzer: capetech  -  12.09.2008 11:16:15

Looks like they have a bad file up there. I tried download on 2 different machines and got errors. I have one I downloaded a couple days ago and it installs fine.
Ooops. Actually it is the backup manager that is not installing for me.

Antwort
12.09.2008 11:18:41
  • DriveHQ Webmaster
  • (1098Beiträge)
Thema: Re: Can't Install DriveHQ File Manager
It seems there was a temporary problem which has been fixed. Please try to download DriveHQ FileManager again. (You might need to clear your browser cache)

Antwort
12.09.2008 13:12:14
  • DriveHQ Webmaster
  • (1098Beiträge)
Thema: Re: Re: Re: Can't Install DriveHQ File Manager

Benutzer: capetech  -  12.09.2008 11:18:41

Benutzer: capetech  -  12.09.2008 11:16:15

Looks like they have a bad file up there. I tried download on 2 different machines and got errors. I have one I downloaded a couple days ago and it installs fine.
Ooops. Actually it is the backup manager that is not installing for me.
Sorry for the inconvenience. We have just quietly migrated a new version 4.5 DriveHQ Online Backup. Somehow we made a mistake, it has been fixed now. Please try the newer version and let us know if you have any questions.

Antwort
12.09.2008 13:29:47
  • capetech
  • (9Beiträge)
Thema: FIXED

Benutzer: DriveHQ Webmaster  -  12.09.2008 13:29:47

Benutzer: capetech  -  12.09.2008 11:18:41

Benutzer: capetech  -  12.09.2008 11:16:15

Looks like they have a bad file up there. I tried download on 2 different machines and got errors. I have one I downloaded a couple days ago and it installs fine.
Ooops. Actually it is the backup manager that is not installing for me.
Sorry for the inconvenience. We have just quietly migrated a new version 4.5 DriveHQ Online Backup. Somehow we made a mistake, it has been fixed now. Please try the newer version and let us know if you have any questions.
It works

Antwort
12.09.2008 13:47:54
Speichern & Teilen
Schnell antworten

Bitte Anmelden und antworten, Noch kein DriveHQ-Mitglied?


Leading Cloud Surveillance service

Leading Enterprise Cloud IT Service Since 2003